How we create impact in the CX market
From exclusive events to multiplatform content, in addition to original studies and accurate insights, we make knowledge inspiration and connections real results.
Be our partner
Our initiatives for
Revolutionize CX
 
We combine knowledge, creativity, and data to support
companies building the future of CX.
Events
The Brazilian CX stage
In-person and digital experiences that bring together leaders, generate connections, and place you at the center of the conversations that shape the future of customer experience.
Modern Consumer Magazine and Portal
Content that transforms knowledge
In strategy
Insights, trends and cases that combine depth and inspiration to support leaders in making smarter and more strategic decisions.
Transforming ideas into real experiences
Discover projects that translate our mission into action.
Boteco CM Podcast  
The podcast of Consumidor Moderno welcomes distinguished guests in a relaxed atmosphere, evoking bar chatter, a Brazilian tradition of informality and friendship. It is in this climate that specialists, executives, and entrepreneurs participate in conversations about customer experience, innovation, and entrepreneurship. More than interviews, Boteco CM it is a space for genuine exchange, where trends, challenges, and market stories are transformed into accessible, inspiring and insightful dialogues.
Content Design  
Telling good stories is the best way to create lasting connections. That's what we do at the Grupo Padrão Content Design: we develop strategic content that reflects the value proposition of brands and makes them valuable to audiences that recognize good business. With Consumidor Moderno's creativity and know-how in consumption and CX, we transform messages into relevance, market presence, and genuine relationships.
CX Brain
Intelligence, insights, and applications to create champions in customer management. This is the proposal of CX Brain, Skill Tech dedicated to generating real value from the customer experience. With journey analyses, maturity diagnoses, personalized literacy programs and training, and advanced ad hoc methodologies to build CX culture, we help brands to evolve the quality of the omnichannel experience, strengthen organizational culture and achieve effective results based on a customer-centered vision. More than data, we deliver applied knowledge to generate real impact.

Why leading brands are here

Because business happens when information, relationships, and influence work together. Our approach combines content, audience, events, and strategic connections to generate relevance, authority, and opportunities at scale. 
EXCELLENCE, EXPERIENCE, AND EXPERTISE THAT DRIVE BUSINESS.
Where information builds influence. Where connections create opportunities.
Where decisions drive business. 
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