See you
in 2026

Strategic insights from top industry leaders.

December 2-4, 2026

The CCX Summit 2025 brought together leaders to discuss the future of a more sustainable and consumer-centric credit and recovery market.
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The future of credit demands new answers.

The premier gathering of leaders reshaping the future of credit, collections, and consumer experience.

The credit sector is experiencing a new era driven by technology, data, and evolving consumer expectations. The CCX Summit is the gathering point for leaders spearheading this transformation, fostering discussions, insights, and connections that can generate real business impact.

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Content

The central idea of this event is to generate in-depth discussions and practical alternatives that allow for charting new paths, actions, attitudes, and decisions to support leaders and specialists in an urgent and necessary process of modernizing credit and collection relationships in the country.
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Best Practices

The Credit and Collection Experience Summit aims to demonstrate how data collection and analysis methodologies, combined with generative AI tools, can enable the development of strategies that foster the best customer experience, both for credit borrowers and potential debtors.
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Exchange of Experiences

To foster the financial sustainability of the relationship between consumers, businesses, the financial system, and the government, the CCX Summit promotes knowledge, exchange of experiences, and guidelines to improve credit granting and recovery policies in Brazil.

The best moments

See how it was.

Amidst case studies and discussions, one thing became clear: the future of credit and recovery is driven by data, technology, and empathy.

Who is the event for?

For leaders and professionals working in credit and collections who are interested in understanding the current landscape and their customers' needs, to offer financial knowledge and support them on a sustainable consumption journey. Is your company ready for this future?

For 29 years, Consumidor Moderno has been the undisputed authority on consumer experience and advocacy in Brazil. Precisely for this reason, and committed to providing strategic, qualified, and personalized content, we are holding the Credit and Collection Experience Summit from December 2 to 4, 2026.

SPONSORSHIP OPPORTUNITIES

Become a sponsor of the CCX Summit

Connect your brand to a highly qualified audience and join the conversations that are redefining the future of credit, collections, and consumer experience.

Rua Ceará, 62 - Higienopolis - São Paulo - 01243-010
Phone (11) 3125-2244 comercial@gpadrao.com.br
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