More than a congress, A Era do Diálogo it is a space of convergence.

A Era of Dialogue 2025 It happened inside the CONAREC 2025 — the largest Customer Experience event in the world. On this stage, business leaders, authorities, and representatives of civil society came together to discuss current challenges and paths to more balanced, transparent and humane consumer relations.

Here, brands, regulators, and experts share visions and practices that help build trust, stimulate innovation, and promote a healthier market. Each panel was an invitation to reflect: how to transform dialogue into a tool for real transformation?

The result was an edition marked by intense debates, strategic networking and the certainty that the evolution of consumer relations depends on collaboration between companies, government and society. The journey doesn't end on the CONAREC stage: it continues in the daily lives of organizations and in the choices we make as citizens.

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C-LEVEL — Presidents, CEOs, VPs and Directors.

MIDDLE MANAGEMENT —Managers, Coordinators

16000

Visualizations
‍of the event.

See how the Event went

Durante the Era of Dialogue 2025, we experience more than lectures. They were frank conversations, provocative reflections, and connections that expand horizons. An encounter that showed that, in an increasingly digital and complex world, it is dialogue that humanizes and moves consumer relations forward.

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Your brand at the center of the conversations that shape the market.

More than an event, it was a movement. Because the future of customer experience is built on the present of the conversations we choose to have.

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In 2026, New dialogues await us

More than a congress, A Era do Diálogo it is a space of convergence.

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