Born in Brazil.
Connected to the world.
For nearly 30 years, we’ve been building platforms that anticipate consumer behavior and help companies take action with greater awareness, relevance, and impact.
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Where ideas become direction
We’re not here to follow the market — we’re here to challenge it. We are the space where brands align with the present and prepare for what’s next.
Grupo Padrão was born from a desire to understand the Brazilian consumer with more depth, respect, and purpose. Since 1995, we’ve led an ecosystem that connects businesses to people through experiences that inspire, inform, and create lasting impact.

Through publications, conferences, research, awards, and cross-platform content, we create spaces where the present is understood with care and the future is imagined responsibly. Our journey is guided by a clear belief: consumption is a cultural phenomenon — and understanding it is key to transforming businesses, public policies, and society.
How we work
Explore our story
What’s a benchmark today was once our bold bet.
We design projects that cross borders, challenge the status quo, and remain relevant over time. We don’t chase trends — we build consistency, aiming for meaning, presence, and legacy.
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People impacted yearly
Through content, events, and experiences that challenge, connect, and transform.
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Print & digital editions of Consumidor Moderno
Establishing a strong and respected voice in the business ecosystem.
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Events across multiple countries
Bringing together ideas, brands, and leaders on journeys that cross cultures and markets.
We connect
brands and people.
We've been at the center of major market shifts — and we’re still evolving. We continue to expand our initiatives to keep pace with the changing market and society.

Events

We host the events that shape the future of the corporate world.

Consumidor Moderno

Our portal and magazine focused on customer experience — in publication since 1995.

Content Creation

We deliver insights and direction to the market with strategic depth.

Podcast

Exploring consumption, culture, and the evolving relationships between people and brands.

Cx Brain

We map trends and analyze data to support smart decision-making.

Branded Content

Co-created content with brands, distributed across our own media channels.
Our Events
Discover the experiences that are transforming the corporate landscape.
The world’s leading Customer Experience event — a full-immersion gathering of industry leaders.
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Where leaders and regulators meet to discuss consumer disputes, policies, and compliance.
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An exclusive summit bringing together CX and AI leaders to shape the future of customer experience.
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A space for tackling challenges around credit and delinquency in the financial sector.
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Recognizing companies and leaders for excellence in customer experience in Brazil.
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For over 25 years, the “Oscars” of customer relations, honoring omnichannel excellence and innovation.
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Celebrating companies committed to customer satisfaction through consistent strategies, talent, and resources.
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A platform for recognizing transformational CX that moves people and drives results — submit your case and inspire the market.
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An exclusive leadership event with networking and expert content to develop next-gen skills.
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A private, post-award event that reveals key insights from comparative studies among top companies.
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Now spanning multiple industries, with a focus on AI, new frameworks, and bold innovation.
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An exclusive meeting to address delinquency in Brazil and co-create effective credit sector solutions.
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Your brand at the center of the conversations that shape the market.

With a presence at the main CX events, consistent editorial reach, and strong relationships with top market leaders, we offer a strategic platform to position your brand where key decisions are made.
Become a Sponsor
+55 (11) 3125-2244 comercial@gpadrao.com.br
‍Rua Ceará, 62 – Higienópolis, São Paulo/SP CEP: 01243-010
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