Quem Somos En

We’re the starting point for what’s next.

Since 1995, we’ve been tracking market evolution and helping shape the path of customer experience in Brazil — and beyond.

Partner with us

We bring together content, intelligence, and strategy to connect brands and people with purpose.

We’re an ecosystem that transforms cultural, behavioral, and consumer trends into strategic direction. Over the years, we’ve become a reference in CX by uniting expert insights, influential voices, and experiences that generate real impact.

We were born with a commitment to spark what’s new — while staying tuned in to those living the present and shaping the future. Our work is alive: it pulses with the market, with society, and with people.

We stay in motion — because keeping up with change isn’t enough. You need to be ahead of it.

If you do CX in Brazil,
you can do it anywhere.

“All business begins and ends with the consumer. And the evolution of that consumer brings unprecedented challenges — even for corporate management models.

Consumidor Moderno has become a specialist in decoding these shifts and identifying what’s next.

As a multiplatform content ecosystem, we’re deeply committed to helping the business world place the consumer at the center of every decision and strategy.

A relentless pursuit of excellence and innovation fuels our DNA. In an environment of collaboration, diversity, and proactivity, we foster a spirit of curiosity — driven by the adrenaline of challenging limits and pushing boundaries, always with integrity.” — Roberto Meir

What Drives Us

We believe in the power of ideas when combined with action. We evolve alongside the market, staying grounded in excellence, ethics, and the ability to turn knowledge into real-world impact.

Our Mission

To be the leading authority on consumers and a trusted partner for businesses focused on Customer Experience.

Our Vision

To inspire and transform the world through best-in-class Customer Experience practices.

Our Values

Excellence
We aim higher — exceeding expectations is our baseline.
Innovation at the Core
Doing things differently is what sets us apart.
Collaboration & Diversity
We value free thinking and co-creation.
A Questioning Spirit
We challenge norms to reach the impossible.
Proactivity & Practice
We’re hands-on — turning ideas into action.
Integrity
Ethics and transparency are non-negotiable.
Adrenaline
We thrive on the energy of breaking limits.

Your brand at the center of the conversations that shape the market.

With a presence at the main CX events, consistent editorial reach, and strong relationships with top market leaders, we offer a strategic platform to position your brand where key decisions are made.

Become a Sponsor

+55 (11) 3125-2244 comercial@gpadrao.com.br
‍Rua Ceará, 62 – Higienópolis, São Paulo/SP CEP: 01243-010