Uma edição que deixa
sua marca no mercado

O CCX 2026 reuniu executivos, especialistas e líderes das maiores empresas do país para debater os desafios e as oportunidades que estão redefinindo o crédito, a recuperação, a inteligência financeira e a experiência do consumidor.

Melhores momentosPatrocine em 2027

Nos vemos em 2027

The market has changed.

82 million* Brazilians in default. The Brazilian financial market is under immense pressure.

Brazilian credit has come under operational, financial, and reputational pressure.

Record delinquency rates, heavily indebted households, Open Finance, AI applied to collections and recovery, and the transformation of financial behavior are redefining credit, collections, and recovery in Brazil.

"The market is no longer just discussing collections. Now it's discussing operational survival, financial intelligence, and credit sustainability."

And Brazilian credit came under pressure.

The consumer has changed.
The risk has changed.
The market has changed.

The new competitive advantage lies in operational intelligence, financial behavior, and intelligent recovery.

50%

of family financial obligations
.

*Source: Central Bank
8.9 MM

of defaulting companies

*Source: SERASA
213 BN

in overdue corporate debt
.

*Source: Central Bank
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The best moments

See how it went.

Through case studies and expert discussions, we highlight how technology, data, and artificial intelligence have the potential to make processes more effective, humanized, and connected to the expectations of the contemporary consumer.

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Event Photos

The industry leaders will be here

Agenda

Camila Abdelmalack

Economista-chefe | Serasa

Cleber Martins

Diretor Executivo | ACREFI

Rafael Dellevedove

Head de Cobrança | XP Investimentos

Renato Gonçalvès

VP de Vendas, Experiência do Cliente e Cobrança | Creditas

Rodrigo Mello

Superintendente Nacional | Caixa Econômica Federal
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