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Frequently Asked Questions

What is the CX Made in Brazil project?

It is a recognition platform created by Consumidor Moderno in partnership with CX Brain to value the best Customer Experience cases developed in Brazil. The project aims to disseminate excellent practices applied by companies that excel in CX through innovation, technology, engagement and real impact on customers.

Who can participate?

If your company is part of the Customer Experience value chain and has developed cases in partnership with other organizations, your participation is highly encouraged.

BPOs, agencies, consultancies and technology providers may register cases carried out for their clients, provided that they use the official data of those companies at the time of registration and have the express consent and participation of the responsible executive of the contracting company.

How many cases can my company register?

Each company can register as many cases as it wishes, provided that they meet the criteria established in the regulation.

Still having doubts? See our full FAQ:

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