MODERN CONSUMER AWARD
The most important recognition of service and customer service in Brazil.


Its objective is to identify and disseminate best practices in customer services and to recognize the companies that privilege the excellence in service in the most diverse points of contact.

A private event, guests only.
Modern Consumer Award for Excellence in Customer Service
20th edition

Date: May 28, 2018

CONAREC AWARD

Date: 09/09

RETAIL INNOVATION EXPERIENCE AWARD
A special night that marks the opening of Brazilian Retail Week and crowns the best retailers in the country.


A recognition of the retail operations that provide the best consumer experience in the country. The study is carried out by the Center for Standard Intelligence, based on questionnaires answered by the main retail companies in the country. Subsequently, the evaluation of the experience criteria by consumers in collaboration with MindMiners.

A private event, guests only.
Retail Innovation Experience Award
Date: 06/03


WHOW! AWARD OF INNOVATION

Companies that respect the consumer the most
The only study of the Brazilian market that evaluates the evolution of the respect that the companies devote to their consumers.


An initiative that, since 2003, highlights the importance of the "respect" variable for consumers. The study includes the evaluation of attributes and comments collected from thousands of consumers, through interactions maintained with the companies involved throughout the year.

A private event, guests only.
17th edition

LEGAL COMPANIES

GPTW